Student Office Assistant

Student Office Assistant Job Description

We will be recruiting for the 2020-2021 school year in early May. Positions will be posted in HandShake (University Career Services).

The LEAD Student Office Assistant (SOA) will serve as a representative of George Mason University and the Leadership Education and Development Office (LEAD). The SOA will conduct business with commitment and special attention to detail and perform duties as a member of the LEAD Team.

Required Qualifications and Skills

  • Must be reliable, responsible, self-motivated, confident, sincere, flexible, dedicated, and considerate
  • Must be able to work successfully as an individual and within a team
  • Must have an ability to relate to people from diverse backgrounds
  • Must have a sincere desire to help and connect with students, faculty, staff, alumni, and the community
  • Must exhibit exceptional professionalism and a strong work ethic
  • Must dependable, reliable, and work with integrity
  • Must have a minimum GPA of 2.0 and maintain that GPA
  • Must be in good academic and judicial standing

Duties and Responsibilities

  • Serve as the point person at the front desk (ex: welcoming visitors, answering questions, serving as a resource, etc.)
  • Perform administrative tasks as needed (ex: data entry, front desk staffing, answering phones, mailings, etc.)
  • Work with Office Manager to develop a comprehensive resource manual for the front desk
  • Promote LEAD Office initiatives and programming
  • Assist in marketing and outreach for the LEAD Office (ex: flyer distribution, bulletin boards, information tables, open houses, orientations, etc.)
  • Assist Office Manager in the overall management and maintenance of the office
  • Work collaboratively and effective with other Student Office Assistants and Leadership Consultants.
  • Maintain a healthy, ongoing, professional relationship and communication with your supervisor
  • Other duties as assigned by the Office Manager, Director, and Associate Director


  • Maintain an open line of communication with your fellow SOAs, Leadership Consultants, Supervisor, and LEAD Staff members
  • Update others regularly
  • Correspond in a timely manner
  • Seek out, listen to, and be open to other’s ideas
  • Be available and approachable

Ethical Behavior

  • Lead by example and conduct self in an ethical manner (ex: compassionate, fair/just, honest, respectful, responsible)
  • Model appropriate and ethical behavior
  • Instill trust
  • Be honest in dealings with professional staff, peers, and organizations
  • Return all phone calls, emails, and inquiries that require a response
  • Deal with issues directly and follow appropriate channels
  • Examine the consequences your actions, universal standards to follow and how to treat others as you would like others to treat you would like others to treat you

Terms of Employment

  • Maintain good standing with the university and at least a 2.0 GPA throughout your term
  • Commit to a minimum of 10 office hours a week (14 hours per week maximum)
  • Seek to develop as a leader and learn new things
  • Other responsibilities as necessary
  • Have fun
  • Length of Contract: Students MUST commit to full 2018-2019 Academic Year (Work during Summer Term optional)
  • Must be available for LEAD Staff Retreats
  • Compensation will be $9.00 per hour